The Death Penalty Is An Important Tool For Preserving Law...

Offenders facing the death penalty The death penalty is something many people face each day . There is approximately 1,188 people that were executed in the U.S from 1977 through 2009 . There are many ways on how to execute someone, but primarily we use the lethal injection. The way people are trailed and put on the death penalty, is because of the involvement with first degree of murder, or other crimes. Proponents say that the death penalty is an important tool for preserving law and order. They also argue a term â€Å"an eye for an eye† which means that it helps the families grieving, and ensure that they don’t release back to the public for future tragedy. The people against the death penalty say that it is wrong to take a human life, and has no effect on crime. Many of the death row inmates prefer death over life in prison. They say that many death row inmates have been volunteering for their executions. Over 75 inmates have volunteered for their death sentence. This is called a state-assisted suicid e. Many inmates said that they would rather gamble on being executed than having life parole. Many inmates say that they spend over a decade awaiting execution. Some prisoners have been in death row for 20 years. They usually are isolated from other prisoners and spend as much as 23 hours alone in their cells. The two punishments they receive other than the death penalty is the living conditions they live in prison. They are usually in a state where they would be executed and,Show MoreRelatedThe Pros And Cons Of The Death Penalty903 Words   |  4 PagesDeath Penalty Death penalty is when a government or state executes someone, usually but not always because they have committed a serious crime. Executions in most countries have become rarer than in recent centuries. The death penalty is a debatable and controversial topic. About one third of the countries in the world have laws that allow the death penalty. 75 countries have gotten rid of the capital punishment (death penalty) for all crimes. Most of the countries that have a death penalty lawRead MoreThe Death Penalty Is Vital Factor For Keeping Society1645 Words   |  7 Pagesmurder, kidnapping, child molestation, the list goes on and on. These crimes are sufficient proof that there is enough evil in this world.The death penalty has, and will be an extremely prominent controversial issue worldwide, yet I believe that it is important we remain advocates for the death penalty as it is a vital factor for keeping society under order. it is among the oldest criminal punishments, and has shown it s effectiveness if it has stayed around this long. Capital punishment serves 4 generalRead MorePhilosophy Ethics and the Death Penalty1083 Words   |  5 Pagesmaldistribution, deterrence to society, miscarriages of the penalty, and incidental and political issues (cost, relative suffering, and brutalization). The death penalty is indeed the harshest/ultimate punishment a convicted criminal can receive in our society. I agree with Van den Haag’s article. I am in favor of the death penalty system in the United States. Through capital punishment’s determent process, I feel it is a necessary and effective tool in implementing a type of ultimatum to basic life inRead MoreCapital Panishment1230 Words   |  5 Pagesdestructive social conditions. Proponents of the death penalty say it is an important tool for preserving law and order, make our society a safe place, deters crime, and costs less than life imprisonment, retribution or an eye for an eye honours the victim, and ensures that the perpetrators of heinous crimes never have an opportunity to cause future tragedy. A majority of a state s subjects may wish to confer the right to put certain classes of criminal to death through referendum or voting in state electionsRead MoreIs The Death Penalty Really Necessary?1316 Words   |  6 PagesKyle Kieffer Mrs. Cardell American Lit 06 Mar. 2017 Is the Death Penalty really necessary? Since the very beginning of the growth of the thirteen colonies, to the end product being the United States of America, 15,760 citizens have been executed. Throughout the time span, their methods of executions have gotten more sophisticated, for the good and unfortunately, the bad. The first methods of executions include, but are not limited to: burning on the stake, hangings, or being shot down by a firingRead MoreThe Key Components Of Tax Planning1293 Words   |  6 Pagesbeginning of every New Year individuals and businesses pay their taxes to local, state and federal tax agencies. Tax planning is a process that includes managing tax implications, understanding what type of expenses are tax deductible under current tax law and regulations, and it ensures the amount of tax due will be paid in a timely manner. This paper addresses the key components of effective tax planning regardless of a business owner or an individual tax payer, ten steps of strategic tax planning,Read MoreThe Need For More Justice By John Locke1608 Words   |  7 Pagesconsent.What distinguishes power for Locke is that political power, then, I take to be a right of making laws with penalties of death, and consequently all less penalties, for the regulating and preserving of property, and of employing the force of the community, in the execution of such laws, and in the defence of the common-wealth from foreign injury; and all this only for the public good (8). Laws apply to all individuals in a society and more often than not, have some form of moral distinction orRead MoreCapital Punishment : The Death Penalty1763 Words   |  8 PagesCapital Punishment in America The death penalty dates back centuries. The death penalty is a lawful infliction of death as a punishment for the commission of a particular crime in the United States. Capital punishment is used in the United States as a deterrent to serious crimes. A sentence to death may be carried out depending on each state by lethal injection, electrocution, gas chamber, hanging, or firing squad but all states have lethal injection as their primary method. There has been a bigRead MoreThe Suicide And Its Effect On Society1813 Words   |  8 PagesThere’s a very contemplative reason behind why suicide has been condemned by almost all the religions and legalizing suicide will not just be against the practices of a particular religion one follows but it will also encourage the deaths caused due to fast unto death. People will commit suicide in the name of God and religion. Various factors are there which affect a person’s thinking and make him eventually decide upon taking away th eir own life. But, at the same time it is considered to be anRead MoreReport on Food Adultery in Bangladesh4031 Words   |  17 Pageswhich should not be contained within food and beverages. Chemical substances or simply adulterants may be internationally added to substances to reduce manufacturing costs, or for some deceptive or malicious purpose. When profit in business is more important than morality, then it is possible to add the poisoning contents to the foods and beverages. Food adulteration, a clear violation of human rights, has crossed all limits now-a-days, as drive against this menace is neither effective nor regular in

Essay Analysis of Great Expectations by Charles Dickens

Analysis of Great Expectations by Charles Dickens Charles Dickens, the revolutionary 19th century novelist, wrote a bildungsroman of Phillip Pirrip (Pip) and the reality of his own â€Å"Great Expectations† in his pursuit to become a gentleman. In Chapter 8, the reader is introduced to Miss Havisham and Estella and this is where Pip first becomes dissatisfied with the life at the forge. There were many writers in Dickens’ day whose works are no longer read; this is possibly because Dickens did something idiosyncratically different from his contemporaries. The plot of Great Expectations is quite complex, yet it is the way that Dickens handles the various elements of the plot that makes the novel appealing. For instance, the†¦show more content†¦By introducing this character, the questions of why she is withdrawn and how this is related to the subplot concerning the convicts are left unanswered. It is not until during Chapters 40-42 that the reader finds out about Miss Havisham’s connection with the convicts. Dickens is deliberately vague about Miss Havisham’s past. This allows him later to introduce the idea that she might be Pip’s benefactor. From the first point of contact Dickens is creating twists and turns later in the novel. The eccentricity and eeriness of Miss Havisham fascinates the reader, as she is one of fiction’s â€Å"strangest†(Ch. 8 p. 46) women. Questions are posed in this chapter about the connection between her and Estella and why is she wearing â€Å"bridal dress† (Ch. 8 p. 50). The reader may assume several reasons but their innate inquisitiveness helps propel the novel forward. This device is used because of the structure of the novel. It was originally printed in weekly instalments. This means that Great Expectations does not have the structure of a conventional novel. Instead of moving towards a general climax, the story has many mini-resolutions of the plot. Each new episode needed a cliffhanger-type ending in order to ensure that the public would buy the next instalment. This has often been seen as a weakness of Charles Dickens’ novels as the story can become repetitive. An advantage of this is that the original reader, if having missed an issue, can have aShow MoreRelatedAnalysis Of Charles Dickens Great Expectations3684 Words   |  15 PagesOlivia Smith Mr. Oravec AP Literature and Composition 27 January 2014 Analysis Charles Dickens’ Great Expectations â€Å"And as to the condition on which you hold your advancement in life—namely, that you are not to inquire or discuss to whom you owe it—you may be very sure that it will never be encroached upon, or even approached by me, or by any one belonging to me.† (Dickens, 177). This excerpt foretells the main theme of the novel, Pip’s journey of self-improvement. The main theme of the novelRead MoreAnalysis: Great Expectations, by Charles Dickens951 Words   |  4 Pageswill enjoy the experiences as a child. However, in the Victorian age, this is a completely different story as most children had to go through many hardships and sufferings, in order to satisfy the needs of their family. Great Expectations is set in the Victorian age and Charles Dickens portrays the years of childhood as at time of confusion, darkness and terror. Nevertheless, this unfavorable childhood helps Pip mature as a person in many different ways. Pips experiences with multiple people when heRead MoreAnalysis of the Use of Setting in Great Expectations by Charles Dickens1382 Words   |  6 PagesAnalysis of the Use of Setting in Great Expectations by Charles Dickens The novel, Great Expectations, starts on the dull lonely marshes of Pip’s home village. Pip has a lack of identity in this book because it says, ‘My Father’s family name being Pirrip, and my Christian name Phillip, my infant tongue could make of both the names nothing longer or more explicit than Pip. So, I called myself Pip, and came to be called Pip. This shows us that his lack of identity is downRead MoreCharles Dickens Great Expectations: End Analysis1039 Words   |  4 Pagesway the narrative ends. In the case of Great Expectations, Charles Dickens ultimately selected the ending in which Pip and Estella are reunited, leaving open the precise way their newfound emotional intimacy will develop. This is the most logical, as well as most satisfying, ending for the story because it meets all of the aforementioned criteria: including textual and thematic consistency. Pip and Estella need to deepen their emotional bond so that Dickens can send a message about the importanceRead MoreCharacter Analysis in Pip in Charles Dickens ´ Great Expectations1542 Words   |  7 Pages Everyone in life struggles to live up to what others and society expects them to be in life, the next Harvard Graduate, or the next new celebrity. But, these expectations can begin to define a person if he believes he has to conform to societys ex pectations. In Charles Dickens novel Great Expectations, young Pip feels the pressure from society and his love, Estella, to become a gentleman. By attempting to rise in his social class Pip then abandons his previous good morals and his family membersRead MoreCharles Dickens Great Expectations964 Words   |  4 PagesOliveros British Literature H February 24, 2016 TITLE Throughout Charles Dickens’ Great Expectations, minor characters help in the development of Pip and his psychological state. The novel journeys with Pip as he grows from a poor, young boy to an adult in the upper class. Difficult situations, suspense, and dynamic characters fill the novel. Julian Moynahan, a professor emeritus of literature at Rutgers University, analyzed Dickens’ novel and produced excellent parallels between a select few of theRead MoreGreat Expectations1707 Words   |  7 PagesGreat Expectations Human nature is the psychological and social qualities that characterize humankind. Human nature separates humans from the rest of the animal kingdom. The underlining theme of human nature is evident in Great Expectation by Charles Dickens use of his characters. A main characteristic that Dickens displays is friendship. The friendship between Pip and Herbert is strong. Herbert was significant to Pip’s growth in social class and eventual to his revelation. â€Å"Friendship was oneRead MorePip’s Character Change in Charles Dickens Great Expectations1173 Words   |  5 PagesPip’s Character Change in Charles Dickens Great Expectations Great Expectations, by Charles Dickens is a compelling story rich in friendship, love and fortune. The main character, Pip, is a dynamic character that undergoes many changes through the course of the book and throughout this analysis, the character Pip, will be identified and his gradual change through the story will be quoted and explained. The main character, Pip, is a gentle character. His traits include Read MoreCritical Analysis Of Great Expectations1449 Words   |  6 Pageswork of fiction is, however, dependant on who is reading it at the time. In the case of Great Expectations there are a number of themes running through the text including betterment through education, what it is to be a gentleman, respectability and crime, parental /family ties, and industry and idleness. Many of the original readers of the work were not concerned with analysing these various themes, and how Dickens put the work together. Rather, it was enjoyed as a populist piece of fiction which simplyRead MoreGreat Expectations: Analyzed Through A Marxist Criticism1113 Words   |  5 Pageselement in the analysis of social change in Western societies. Marxism applies to the novel Great Expectations in many ways. Dickens uses Pip’s complex and altering relationships with Estella, Joe, and Magwitch to show the subjugation of the wor king-class from the privileged. Estella is raised in a prosperous household and is judgmental of Pip because he is from the working class. She insults his appearance when she says, But he is a common laboring boy. And look at his boots! (Dickens 45) because

Organizational Culture of Ritz-Carlton Hotel Company †Free Samples

Question: Discuss about the Organizational Culture of Ritz-Carlton Hotel Company. Answer: Introduction In todays competitive business environment, the quality of service delivery has become the most significant concern for the hotel industry. Providing high quality service can help the hotel companies to gain high level of competitive advantage with beneficial financial implication. However, quality service delivery requires full commitment and cooperation of all employees in an organization. The culture of an organization supports in building employee cooperation by eliciting unified response from the employees (Hogan Coote, 2014). Likewise, effective organizational culture of Ritz-Carlton Hotel Company facilitates it in supporting the quality hotel services to be rendered to the customers. This study will discuss the relationship between service and organizational culture. Moreover, the study will consider Ritz-Carlton Hotel Company as a case of best practice in forming organizational culture leading to effective customer service. Organizational Behavior In an open organizational culture, the employees are free to open up themselves with their innovative ideas about customer service. Hence, the employees become highly motivated and committed to implement such innovative ideas towards high quality customer service. However, in a closed organizational culture, the employees are limited within the traditional ways of customer service, which can limit the innovative ways of service quality as per changing needs of the customers (Lonial Carter, 2015). In case of Ritz-Carlton Hotel Company, the employees are given enough freedom to identify the service issues and come up with innovative ways of service quality to be provided to the customers (The Ritz-Carlton, 2018). In this way, the hotel has been recognized as the gold standard of customer service. In diverse organizational culture, the diverse workforces are capable of identifying different needs and demands of the customers uniquely. Hence, the organizations having diverse organizational culture are capable of providing customized service quality as per the unique needs and demands of the customers (Valmohammadi Ahmadi, 2015). However, in homogenous organizational culture, the employees are not capable of identifying the needs and demands of customers having different backgrounds. It can prevent the organizations to provide customized service leading to poor service quality to be provided to the customers. In case of Ritz-Carlton Hotel Company, the hotel hires diverse workforces for recognizing customized and unique needs of the customers (The Ritz-Carlton, 2018). Hence, the hotel is highly capable of providing unique and customized service to different customer group in 30 different countries. Good teamwork organizational culture maximizes involvement level of the employees. Moreover, in teamwork organizational culture, the employees can even share their expertise knowledge with each other (Hogan Coote, 2014). Hence, the organizations can provide effective customer service from the core of expertise the knowledge of the employees. However, in individualistic organizational culture, the expertise knowledge of the employees is limited within individual employees hindering to implement best customer service. In case of Ritz-Carlton Hotel, the good team of employees produces wide range of effective customer services through collective inputs of the employees. References Hogan, S. J., Coote, L. V. (2014). Organizational culture, innovation, and performance: A test of Schein's model.Journal of Business Research,67(8), 1609-1621. Lonial, S. C., Carter, R. E. (2015). The impact of organizational orientations on medium and small firm performance: A resource?based perspective.Journal of Small Business Management,53(1), 94-113. The Ritz-Carlton. (2018).The Ritz-Carlton. Retrieved 21 March 2018, from https://www.ritzcarlton.com/ Valmohammadi, C., Ahmadi, M. (2015). The impact ofknowledge management practices on organizational performance: A balanced scorecard approach.Journal of Enterprise Information Management,28(1), 131-159.

Students Procrastination Problem

Procrastination is the habit of postponing doing things that needs to be done. It can also be defined as the act of avoiding doing certain things that ought to be done. This is a problem affecting most of my classmates especially when it comes to assignments.Advertising We will write a custom essay sample on Students Procrastination Problem specifically for you for only $16.05 $11/page Learn More I have observed that most students tend to avoid doing assignments until the last minute and some are not even able to meet the deadline. It is normal to procrastinate (and most people do it) but excessive procrastination often leads to problems. People are left with guilt feelings when they are not able to accomplish a task at the right time. This is not a problem that is only affecting learning institutions; it also affects employees in the work place. It is like an addiction and once you develop it, it becomes very hard to leave. In this paper I will address the problem of excessive procrastination, look at the reasons why students procrastinate and give recommendations. In doing this, I will use books and the internet to gather information about the problem that will help me in making recommendations on solving the problem. I have reviewed different perspectives from different scholars and found that, excessive procrastination causes anxiety because the tasks being avoided must be done. It also results in poor performance because the assignments are done in a hurry when the student does not have ample time to research on the topic. If this problem is not addressed, it can interfere with individual’s school performance as well as their personal success. Burka Lenora (1983) observed that, one reason why students procrastinate is perfectionism. This is a situation where a student feels that, his/her standard of performance for a particular task is too high that it seems impossible to accomplish it. Other students fear to fail and lack confidence in accomplishing some tasks. They lack self confidence and believe that, they cannot be able to complete a given task successfully. I have seen some students who get confused either before starting a task or along the way. They are not sure of what is required and how to go about it. Some tasks are generally difficult for a given group of students and no matter how hard a student works to complete it, he lack the skills needed. Majority of the students in my class lack motivation in various subjects because they consider them too boring or difficult. This makes them lack interest in accomplishing a task in the respective field. Other reasons are poor concentration, unpleasantness, and lack of priorities.Advertising Looking for essay on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More One way to help such students is to involve them in cooperative learning. According to Orlich (a credited author in New York), et al (2 009), Cooperative learning is a teaching approach where students study in groups or small teams made up of students with different levels of propensity. They use different learning activities in order to proceed with their understanding of a precise subject. Each member is responsible for helping team members to learn as he/she learns from the others. Team members normally work on specific assignment until they are satisfied that all members are acquainted with it and are able to complete it. The aim of cooperative learning is to help students gain from others; it helps students to realize that they share a common interest with others. From research, it is clear that, cooperative learning not only boosts student retention in schools; it also supports their academic achievement. It helps students to get better on their oral communication, promotes their self-esteem, and social skills (Vorse 2010). I will encourage my classmates to form cooperative learning teams so that we are all ab le to accomplish our tasks. Excessive procrastination can be controlled through self motivation where a student understands that, there is no one who is perfect and time wasted is never recovered. Tasks should be prioritized in order of urgency and importance and once a task is started, it is always good for one to commit him/her self in its completion (Burka 1983). Rewards are some of the ways that can boost self confidence and motivation. Once a task have been completed successfully, one should reward her/him self for the success. We all have different learning habits; some are able to perform well at the wee hours in the morning while others prefer to work late at night. To avoid procrastination, an individual should work on tasks at the most convenient time. If the task is big, it should be broken down into small tasks that are easy to manage and to complete. Instead of failing to complete a task because it seems hard, it is advisable to seek guidance from the teachers or other classmates. Every student should have a working schedule, set standards, and should work in areas that have little or no interference. The most important thing is to be proactive and to think positively. Once a person has started working on a task, he realizes that it becomes interesting and easy than he initially thought. This gives him the motivation to complete the task and feels satisfied once it is accomplished.Advertising We will write a custom essay sample on Students Procrastination Problem specifically for you for only $16.05 $11/page Learn More Reference List Burka, J. B. Lenora, M. Y (1983). Procrastination: Why you do it, what to do about it. London: Wesley Publication Co. Orlich, D. C., et al (2009). Teaching Strategies: A Guide to Effective Instruction. New York: Cengage Learning. Vorse, H. M. (2010). Procrastination. Retrieved from https://www.unc.edu/ This essay on Students Procrastination Problem was written and submitted by user L1v1a to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

buy custom Brookshire Brothers Innovative Concept essay

buy custom Brookshire Brothers Innovative Concept essay Happy customers stay to be yours and not someone elses. Many business gurus and heads of customer care departments of successful companies concur that the most fundamental aspect of a company does not only lie in having a good product, but also the ability to provide clients with a desirable level of service (Garry, 2011). The reason for running a business after all is to make profits and it therefore it makes sense to take care of the customer. Good customer care service is an innovative concept because it is one of the most neglected areas of management. Innovation concept A company has to provide excellent customer care so that it can distinguish itself from the products and services that its competitors provide. The customers should believe and see that the customer service they are being offered gives them the overt benefit. The Brookshire Brothers can for example say that the instant oatmeal that they sell has cancer- fighting properties as observed in three out four people who took the particular oatmeal that they sell, constantly. Another innovation concept requirement is that the concept should be feasible and hard to reproduce. The power engine of any business is customer care and this is what makes it a priority. All companies have a customer care service but Brookshire Brothers can make their customer service hard to copy by going an extra mile and giving them comfort that cannot be imitated by others. Companies need a regular flow of income to keep them in business and for this reason it is feasible idea and easy to implement. Once the customers are satisfied with the services that they are being given, then the entire organization will have an excellent customer care system. The returns of good customer care exceed its costs because a company that delights in giving good service to its customers retains 6he old customers and attract new ones. This will in turn create a good image of them in blogs, in the media and in forums, subsequently leading to higher profits. The cost of attracting new customers is much higher than the cost of retaining existing customers. One of the main pointers of a strong value proposition is that it gives itself to being spoken in simple and clear terms, and very briefly. It is important that a business has a unique value proposition, lest they get lost in a sea of other companies with similar value propositions. Customer service is a great way of achieving a value proposition, but it should be stated in a way that it will for example take complete ownership of the problems of their customers and solve them, so that they do not have to worry.an example of a value proposition is we take complete ownership. Customer service has the ability to offer a complete value proposition because it touches on all aspects of the business. The customer care service also handles and organizes the many elements that make up an effective customer care structure. They deal with pricing strategies, the human aspect of customers, policies, systems and technology. They especially play a fundamental role in improving the policies and systems to desirable levels of the customers. This is what makes customer care have a complete value proposition (Amato-McCoy, 1999). No customer is interested in customer service system that has no intrinsic worth, regardless of whether it is the best. A company that goes that extra mile to please and give good service to meet the needs of its customers is hard to imitate because what is seen on the outside is the excellent customer service, but the rigorous procedures that they have used to get there remains unknown. A good example of how good customer care service sells unique is how it solves its problems, frustrations and challenges. The exceptional selling proposition that they give that guarantees to take care of their needs such as pick up their customers therefore saving them trouble of having to hire cabs i s unique and hard for other companies to imitate, because if they want to, they will have to go through rigorous processes starting from the administration downwards, for such a proposition to be approved, implemented and be a success. Company, products and markets Brookshire brothers , is a company that was established in 1921, but later on split into chains of stores that now deal with a variety of products, which include; food , groceries and tobacco products and the distribution of gas. The Brookshire Brothers Company in Dallas, Texas is widely known for the excellentand friendly services that they offer, clean stores and technological innovation. The companys mission is to build an all-inclusive equity in the company by making its employees loyal, and these employees will in turn give good service to their customers, thereby improving their public image (Pederson, 2009). Their objective strategy is to provide their customers with a level of service that cannot be found anywhere else in their locales. This Brookshire Brothers Company deals with groceries and therefore runs several grocery stores. The product line of their chain stores includes food and food complimentary items, fresh produce, dairy items. They also handle sea food, bakery g oods, frozen foods, canned foods and fresh farm produce. Some of the labels of the food products that they sell are Hy Top and Better Valu. Company Fit Their customer care concept of prioritizing the needs of their customers augurs well with the companys mission and strategic objectives of friendly services, clean stores and at the prime of technological innovations. All these efforts are geared towards ensuring that the customers get the best of the services they can offer because the core of their business is to take care of their customers. They therefore rely on their human capital to fulfill their vision, mission and strategic objectives. These people are trained on strong customer orientation and quality products and services.in doing this, they have successfully guarded against lack of service and courtesy to customers. They value their customers as they know that the value of bringing in new customers is almost five times higher than the value of keeping old ones. So instead of going to look for new customers, they give the best of their services to the older ones and these ones will go and paint a good image of the company and in this way they attract new customers. In the end their mission and vision statements of great customer service makes their sales soar, brings more people, gives them the chance to repeat business with their regular clients, and get value from them. Intended Target Market and Competition The company has a number of small and large markets like the population around Dallas. They also have formal markets for example the large supermarkets in Dallas which provide a reliable market for their products (Chain Store Age Executive, 1991). Moreover, they sell their merchandise to individuals through their retail and supermarket stores in Arkansas, Texas, and Louisiana. They also do it through e-commerce websites. The company offers excellent customer service and their products are suited to the needs of their customers. They have banked on this because other companies do not give such quality service and a wider range of products to their customers; neither do they give priority to the desires of their clients. Product, Service and Process Some of their unique products are French, Indian and Mediterranean delicacies, products that other groceries do not stock or hardly ever have. They for example stock Hispanic delicacies and have even published these foods in magazines, to cater for the growing Hispanic population in Texas. They also beat the price listings of their competitors, giving customers value for their money. One such service is that they have incorporated into their customer care service the concept of self-service, such that instead of having the customers place their orders to the clerks to fill them, they can walk in and chose what they need. This encourages their customers to have a look at all that they have, then made informed choices. This has helped them cut on expenses and has helped build a stronger customer base. They also have belts that transport the goods bought, so that the customers find them packed .very efficient indeed. Such a concept has yet to be adopted by similar stores and this is their selling point. They also deal with a wider variety of groceries, larger volumes and at lower prices. They ensure that their customer care representatives give friendly greetings to all their customers when they check in to the store and heartfelt greetings from the employees they encounter as they shop, from the stockers to those at the counter. The company does not only benefit, but the customers do as well. By offering a wider range of groceries, the customers are now able to comfortably choose what goes well with them. Furthermore, their customers also save some money as the prices on goods are cut. The good customer care gives them a big llead against their competitors (Lehbar, 1963). Competitive Differentiation The customer care service that Brookshire Brothers Company offers is different from the competitive offerings of other companies because these companies do not give the attention to the quality of services they give. Many managers and executives always pin down customer services to a particular standard that cannot be easily changed. However, such services should be made variable because good customer care is a relationship building tool. This is what the Brookshire Brothers Company realized and has used it to their advantage. They have been able to connect emotionally with their customers and this is what has given them edge over their competitors. They have used the concept of under- promising and over- delivering. Their customers have therefore realized that the level of service that they are being given is higher than what they expected. Their friendly customer service has earned them sustainable competitive advantage and subsequently, their performance has improved. They have also cut on their costs and the speed at which they offer their services is effective. Their customers are satisfied by the way they are handled they rarely take their businesses elsewhere (Doherty, 2003). This has earned them a growing number of customers because they have made customer satisfaction a major factor in the decisions that they make concerning their products. Critical Risks and Limitations Despite all the benefits that the Brookshire Brothers Company has earned, they should not overlook it as it has risks as well. Todays environment has its challenges. Customer care service must cater for the needs of all its customers, from the casual observer to its senior most clients. This poses a challenge because the customers are so many and they all want their needs to be well catered for and the company may not be able to keep such a relationship consistent at all times. One disgruntled customer may ruin their image and this will cost them business. The aspect of customer service also covers a very wide range of activities. It involves listening to the needs of clients carefully, giving them feedback as soon as possible, give priority to their views, look into their complaints, have interpersonal relationships with them and ensure a happy existence at all times. This is very demanding and the company might end up eating into their profits to satisfy their customers, yet the business does not return the money spent. It also requires human resource which is quite a task to find especially representatives who can deliver. The other challenge is delivering customer value. Some customers give very unique and specific desires that sometimes overwhelm the service providers as they have to make big sacrifices. Brookshire brothers also find it quite a challenge to giving possession utility. Moreover, the concept of the marketing versus the selling concept is a challenge for them because they have products that are not selling and so they have to adopt measures that will make the product sell. Such measures include cutting the prices or more advertising. They therefore should balance between the efforts that they make to give them an appeal to their customers taking care not to concentrate much on one aspect like customer care. They should for example have consistent branding and product quality (Garry, 2011). Conclusion Brookshire Brothers Company has experienced such a steady growth since it was started. This is because it sought to beat its competitors by having strong base and friendly customer care service. Their aggressive hospitality has put them at the top of their league and in return they have realized great profits. It has however taken them more than friendly customer care service to get where they are today, because they had to diversify their operations to counter the emerging competition. They have given priority to innovations especially regarding customer care which was very important if they had to increase its image especially because they are facing a greater number of competitors. Their business has not been without challenges though; they have run into losses trying to satisfy the specific needs of their clients. Because they deal with perishables, their products have gone bad leading to losses. Their prices of their dairy products sometimes hit rock bottom yet they have to be deft enough to explore other opportunities. Despite all this, they have managed to remain at the top. Buy custom Brookshire Brothers Innovative Concept essay

Alternative Education Options 2 Essay Example | Topics and Well Written Essays - 750 words - 1

Alternative Education Options 2 - Essay Example The school’s goal is to cost effectively attend to the needs of the school, enhance the environment and provide students with the platform to develop their skills and gain educational success. The set, benedict school philosophy is based on the 15000 year old Benedictine tradition. The school program differs from the other normal school programs in that its year is divided into summer phase, winter and spring phases. In summer the students gather for a five week program of till midday class while the freshmen have their five day classes overnight.in winter students have the regular school days and there is routine to the gym at 9:15 every morning. The spring phase concludes the academic year and students choose projects to work on for a period of four weeks. The school has firm discplinary policies. The school has about 18 groups with 20-30 members in each group where members are supposed to meet each day, participate in competitions as group and play an active role in operating the school. They are all responsible for each other. The student ratio is 13:1 a very effective structure. The school is run by the senior group leader, a beginning leader and four section leaders that cooperate in attaining the mission of the school. There is a great degree in uniformity in the school. They pray according to catholic programs and sing songs with the whole community in attendance. The student’s dress code acceptability is addressed by the headmaster and senior group leader and they have the right to authorize change at any time. Beginners wear gray and hoodies while members wear black. Students are not allowed to wear: hats, head-bands, ear muffs, gloves and may only wear one stud earring type. Sagging and hanging jewelry is not allowed. Black and brown Shoes should have no more than an inch heel and must be properly worn and tied. Any different form of shoe or dress is not acceptable. Family dynamics are intensely integrated in the school

Business sustainability Essay Example | Topics and Well Written Essays - 750 words

Business sustainability - Essay Example If we observe closely, it can be seen that corporate partners of CDP are the companies who actually have the objective of carrying out their operations while having minimum effect on the environment. Companies like Nestle and Dell have always preached about sustainable development and recycling. They even use the eco-friendly material for the manufacturing of their products. This is the main reason why these and other companies voluntarily disclose their carbon emission rate, as their policies include the protection of environment. The CDP operates worldwide in most major economies channeling information and progressing through five different programs. These five programs include CDP public procurement, investor CDP, CDP cities, CDP water disclosure and CDP supply chains all of which allow the access towards and demonstrate the theories of environmental governance. CDP’s public procurement programs has been designed for enabling the national as well as the local government to determine the impact of climate change on their supply chain. Governments spend almost trillions of dollars annually which possesses the potential of imposing a great impact on the markets. This program provides a way to the government for asking their suppliers about the succeeding global warming implications, energy use and the greenhouse gas emission, allowing them to better understand the risk associated with the climate change which helps in the creation of supply chain with low carbon (Anon., 2013). The investor CDP program is based on the largest collaboration of the investors from all around the world and its purpose is to spread the relevant climate change information among its 551 institutional investors, so that these financial decision makers may turn towards low carbon economies. This program is considered to be an instrument for harnessing market forces that links the economic rationality with the environmental outcomes, making it a very effective and efficient way of